Jitesh Patel from Shivaan Asset Management delivered our OD Rail Availability Uplift project with exceptional integrity and passion. His deep knowledge and experience were instrumental in bringing the project within budget and timeframe, while substantially reducing operational risks through expert Risk-based RCM analysis. Jitesh's ability to understand our requirements and engage all stakeholders was outstanding, ensuring alignment and buy-in. His work was consistently of high quality and detail, and he strategically facilitated workshops that added significant value. Jitesh truly went above and beyond, providing crucial support on additional tasks and even assisting with our BMA Benchmarking business case. We were incredibly fortunate to have his expertise and dedication on our project.