Shivaan Asset Management

Privacy Policy

How Shivaan Asset Management handles the personal information you share with us.

Last updated: 28 June 2026

Shivaan Asset Management ("we", "us", "our") respects your privacy and is committed to protecting the personal information you provide to us. This policy explains, in plain language, what we collect, why we collect it, and how we look after it.

We handle personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using this website or contacting us, you agree to the practices described below.

Information we collect

We only collect personal information that you choose to give us, or that we need to respond to you and run our business. This is usually limited to:

  • Your name, email address, phone number and company, when you complete a form or contact us
  • The details of your enquiry or the service you are interested in
  • Basic technical and usage information collected automatically when you visit the site, such as your device type, browser and the pages you view

How we collect it

We collect personal information directly from you when you complete our contact form, request a resource or download, book a consultation, or email or call us. We also collect website usage information automatically through analytics tools.

Why we use it

We use your personal information to respond to your enquiries, provide the services or resources you request, improve our website and services, and keep records of our dealings with you. We do not sell your personal information, and we do not use it for purposes you would not reasonably expect.

Analytics and cookies

This website uses analytics tools (such as Google Analytics and Microsoft Clarity) to understand how visitors use the site so we can improve it. These tools may set cookies or collect aggregated, de-identified usage data. This information helps us see which pages are useful, not to identify you personally.

You can control or block cookies through your browser settings. Disabling cookies may affect how some parts of the site work.

Disclosure of your information

We do not disclose your personal information except where it is necessary to provide our services, where you would reasonably expect it, or where the law requires it. Where we use trusted third-party providers (for example, to host the website, deliver forms or run analytics), we share only what is needed and expect them to protect your information.

Storage and security

We take reasonable steps to keep your personal information secure and to protect it from misuse, loss, and unauthorised access. We keep information only for as long as we need it for the purposes described above or as required by law, and then take reasonable steps to remove or de-identify it.

Overseas handling

Some of the service providers we rely on may store or process information outside Australia. Where this happens, we take reasonable steps to ensure your information continues to be handled in line with the Australian Privacy Principles.

Accessing and correcting your information

You can ask us what personal information we hold about you, request a copy, or ask us to correct it if it is wrong or out of date. We will respond within a reasonable time. There is normally no charge for this.

Questions and complaints

If you have a question about this policy, or you believe we have not handled your personal information properly, please contact us and we will work with you to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown above.

Contact us

For any privacy questions or requests, please contact Shivaan Asset Management at info@shivaanam.com.au.

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